GroupWise Purge Process is Killing My POA!

Had a customer call today about a GroupWise POA that was purging items like crazy. He decided to delete 60 users from his GroupWise System in the middle of the day. So much purging was going on that his users couldn’t send emails. The POA was virtually unresponsive. We modified two settings in his HTTP POA Screen.

Mass Purge Items Threshold
Displays the maximum number of items that the POA purges from a mailbox with an active client/server thread. If more than the specified number of items need to be purged (either because the user has manually emptied them or because daily archive processing has purged them), the purge operation is passed to a background client/server thread for completion. The default number of items to purge immediately is less than 10. Valid values range from 2 to 20.
Click Mass Purge Items Threshold to change the maximum number of items.

Mass Purge Concurrent Threads Limit
Displays the maximum number of background threads that the POA can start for purging batches of items that exceed the Mass Purge Items Threshold setting. The default number of background threads for purging items is 3. Valid values range from 1 to 8.
Click Mass Purge Concurrent Threads Limit to change the maximum number of background threads.

We lowered the Mass Purge Items Threshold to 5 and increased the Mass Purge Concurrent Threads Limit to 5. This allowed the POA to be more responsive to his users.

Note, this setting is ONLY AVAILABLE ON THE POA HTTP AGENT INTERFACE! You can’t modify the settings in the startup or in ConsoleOne. This means that the next time the POA gets restarted, those thresholds will not be set the same way. Keep that in mind if you have to use it.

GroupWise Resource Archive – October 2011

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